These Terms of Service ("Terms") are entered into between you and PromptUp ("we", "us", "our"), the operator of the PromptUp service ("Service"). By using the Service, you agree to these Terms.
1. Service Overview
PromptUp is a web-based service that analyzes and improves AI prompts. We use AI to diagnose prompt quality and suggest optimized versions. Key features include:
- Core prompt element analysis and diagnosis
- AI-powered automatic prompt improvement
- Before/after quality score comparison
- Prompt history storage and management
2. Accounts
You need an account to use PromptUp. By creating one, you agree to:
- Provide accurate, up-to-date information
- Keep your login credentials secure
- Take responsibility for all activity under your account
- Notify us immediately if you suspect unauthorized access
3. Subscriptions and Payments
PromptUp offers two plans: Free and Pro.
- Free: 3 prompt analyses per week, basic features
- Pro: $9/month, unlimited analyses, all features
- Payments are processed securely through Paddle
- Pro includes a 3-day free trial before billing begins
- Cancel anytime — you keep Pro access through the end of your billing period
- Full refund within 14 days of subscribing, no questions asked
4. Prohibited Use
The following activities are not allowed:
- Submitting prompts designed to generate illegal or harmful content
- Attempting to breach security or access our systems without authorization
- Overloading the Service through automated tools or scripts
- Interfering with other users' access to the Service
- Reverse engineering, decompiling, or disassembling the Service
5. Intellectual Property
Content ownership works like this:
- You own the prompts you submit
- You can use AI-improved prompts however you like
- The Service UI, design, logo, and code belong to PromptUp
- We may use anonymized usage data to improve the Service
6. Privacy
Your privacy matters to us.
- We collect: email, prompt data, and usage history
- Prompt data is used only for service delivery and quality improvement
- We never sell your personal information to third parties
- You can request deletion of your data at any time
- All data is encrypted and stored on secure cloud infrastructure
7. Disclaimer
Important things to know:
- The Service is provided as-is, without guarantees of specific outcomes
- We cannot fully guarantee the accuracy or suitability of AI-generated prompts
- Our liability for service interruptions or data loss is limited to the extent permitted by law
- You are responsible for reviewing and deciding how to use AI-generated outputs
8. Account Termination
Accounts may be terminated under the following conditions:
- You can delete your account at any time
- We may suspend or terminate accounts that violate these Terms without prior notice
- After termination, your data will be deleted within a reasonable period
9. Changes to Terms
We may update these Terms when needed. We will notify you of significant changes via in-app notices or email. If you disagree with the changes, you can stop using the Service.
10. Contact
Questions about these Terms? Use our contact form.
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